Courteous treatment will make a customer a walking advertisement.
Change is vital, improvement the logical form of change.
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
The best teamwork comes from men who are working independently toward one goal in unison.
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
The right measure is not how many customers you've got, but how closely you hold them.
Your product is a starting point. A loyal customer is the goal.
There is only one valid definition of a business purpose: to create a customer.
A satisfied customer is the best business strategy of all.
As far as the customer is concerned, the interface is the product.
Delighted customers are the only advertisement everyone believes.
Customers can be asked about a products evolution, but not its revolution.
The customer is usually wrong; but statistics indicate that it doesn't pay to tell him so.
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