Courteous treatment will make a customer a walking advertisement.
The best teamwork comes from men who are working independently toward one goal in unison.
Change is vital, improvement the logical form of change.
Success cannot come from standstill men. Methods change and men must change with them.
Clock watchers never seem to be having a good time.
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
As far as the customer is concerned, the interface is the product.
The customer is usually wrong; but statistics indicate that it doesn't pay to tell him so.
A satisfied customer is the best business strategy of all.
Your product is a starting point. A loyal customer is the goal.
The right measure is not how many customers you've got, but how closely you hold them.
Customers can be asked about a products evolution, but not its revolution.
Delighted customers are the only advertisement everyone believes.
There is only one valid definition of a business purpose: to create a customer.
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